Frequently asked questions

Find straightforward answers about choosing, using and caring for your Meyn.co brush, plus help with orders, delivery and returns.

Brushes
Which Meyn.co brush is right for me?

Choose a brush based on what you want to do most often. The Signature Brush is designed for gentle everyday detangling. The Blowdry Brush is made for styling and comes in four barrel sizes. The Mini Signature and Traveller are compact options for smaller hands, handbags and styling on the go.
For help choosing, visit our Find Your Brush guide.
Can I use The Signature Brush on wet hair?

Yes. The Signature Brush is designed for everyday detangling on wet or dry hair. Start gently at the ends and work upwards through any knots to make brushing feel more comfortable.

Find it here.
Which Blowdry Brush size should I choose?

Choose your barrel size based on your hair length and the result you would like to create:

Blowdry No.1 - Short hair, tighter curls and detailed styling

Blowdry No.2 - Fringes, shorter layers, bounce and definition

Blowdry No.3 - Medium-length hair, volume and movement

Blowdry No.4 - Longer hair, smoothness, body and larger movement

Check them out here.
What is the difference between The Mini Signature and The Traveller?

Both are designed for compact, everyday use. The Mini Signature is a smaller version of the Signature Brush, suited to smaller hands and quick touch-ups. The Traveller is designed to be easy to take with you for styling on the go.
Visit our comparison guide for help choosing between them.
How do I clean my Meyn.co brush?

Detangling Brushes: Remove loose hair regularly, then wash the brush with shampoo and water as needed. Rinse thoroughly and leave it to air-dry with the bristles facing upward.

Blowdry Brushes: Remove loose hair from the bristles regularly. Wipe the barrel and handle with a slightly damp cloth when needed. Avoid soaking the brush and allow it to dry completely before its next use.
Can I use the Blowdry Brush with a hairdryer?

Yes. The Meyn Blowdry Brush is designed for use while blow-drying and styling.

Apply leave in products to towel dried hair and detangle. Rough-dry the hair before styling and divide it into manageable sections. Place the brush beneath a section of hair and direct the airflow down the hair as you move from roots to ends, avoid direct contact between the dryer and the brush. Rotate the brush gently to create your desired shape, movement or volume. Allow the brush to cool before storing.

Ordering
How long will it take for my order to be dispatched?

Once your order is received, we will process it within 5 business days.

Please see our Shipping and Delivery policy for current processing times, shipping options and delivery information.
Can I change or cancel my order?

Contact us at hello@meynco.com as soon as possible. We will do our best to help, but once an order has been processed or dispatched, changes or cancellations may not be possible.
How can I track my order?

When tracking is available for your delivery service, you will receive a shipping confirmation email with tracking details after your order has been dispatched.
Do you ship internationally?

Not currently, we are working on getting this set up soon. Once available: International shipping options and costs will be shown at checkout. Delivery times will vary by destination, and local duties, taxes or import charges may apply.
What is your return policy?

We accept eligible change-of-mind return requests within 30 days of delivery, provided the item is unused, in its original condition and packaging, and accompanied by proof of purchase. Please contact us before returning an item.
For full details, visit our Returns and Refunds policy.

Trade Access
Do you offer trade access?

Yes. Meyn.co trade access is available to approved applicants. Eligible professionals can apply for access to trade ordering and pricing through our Trade Access page.
Why choose Meyn.co for professional use?

Meyn.co brushes are designed to make everyday detangling and styling feel simpler. The range includes flexible-bristle detangling brushes, compact options for styling on the go, and four Blowdry Brush sizes for different lengths and desired finishes.
Trade access gives professionals a simple path to order tools that suit both working routines and retail opportunities.

Apply here.
Is there a minimum order?

No. Approved trade customers can order individual brushes for their kit or purchase in larger quantities for their team and clients, whatever best suits their business.
Is Meyn.co made for retail?

Approved Meyn.co trade members receive professional pricing across the range, with additional value available when ordering larger quantities.

Our trade pricing is structured to leave room for a worthwhile margin when brushes are sold at their recommended retail price.
I already have a trade account. How do I place an order?

Use the Trade Login link in the footer to sign in to your approved account. If you have trouble accessing your account, email us at hello@meynco.com.

Still need help?

Email us at hello@meynco.com and we’ll be happy to help.