Shipping policy
Shipping Policy
Meyn.co ships orders from Western Australia.
Processing times
Orders are processed within 5 business days of being placed, excluding weekends and Western Australian public holidays. During sale periods, new product releases, or other high-volume periods, processing may take a little longer.
Shipping within Australia
Shipping costs and available delivery options are shown at checkout before you complete your order.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.
Delivery timeframes are estimates provided by the carrier and may vary depending on destination, service selected, weather events, public holidays, or other circumstances outside our reasonable control.
International shipping NOT CURRENTLY available
When available: International shipping costs and delivery options are shown at checkout. Delivery timeframes vary by destination, and estimates apply from dispatch. International deliveries may be delayed by customs, local postal networks, or events outside our control. Any import duties, taxes, or customs charges are the responsibility of the recipient.Any customs duties, taxes, import charges, or other fees imposed by the destination country are the customer’s responsibility.
Address accuracy
Please check that your delivery address is complete and correct before placing your order. Meyn.co is not responsible for delays, failed delivery, or additional charges caused by an incorrect or incomplete address provided at checkout.
Delivery issues
If your parcel appears lost, arrives damaged, or you receive the incorrect item, contact us at hello@meynco.com as soon as possible. Please include your order number and, where relevant, clear photographs of the parcel and item so we can assess the issue.
Nothing in this Shipping Policy excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law.